Dear All,
My "User Search Data Sources" are: HR system and LDAP (in this order) and
"User Details Data Sources" are: HR system, LDAP, GRC Production system and ERP Development system (in this order)
I could search for the users in HR and LDAP systems correctly. However, the problems I am facing are:
1. For some users, First Name, Last Name and Email id fields are not getting mapped. Though they are correctly shown in search screen of ARQ. This
behavior is sporadic and not sure why this is not mapped for some of the users only. But for other users, they are getting mapped correclty!
2. For some other users selected users from the search result, First Name, Last Name and Email id fields are correctly mapped. However, "Manager" field is empty and not mapped! Though they are correctly maintained in HR system.
Any idea why this is behaving like this and how to solve this?
Please advise.
REgards,
Faisal